by Calltime | Jan 15, 2019 | Frequent Support Questions
We are sorry to see you go! To cancel your premium membership, please follow the steps below: Log into the website using your credentials. Scroll the page down to the footer and select “Pricing” from the footer menu. On the “Pricing” page, click the “Manage your...
by Calltime | Jan 15, 2019 | Frequent Support Questions
There is a slight delay on the ability to play newly uploaded videos while the system encodes your video for playback. You will need to wait until the video is completely encoded for playback.
by Calltime | Jan 15, 2019 | Frequent Support Questions
Some producer uploaded audition videos are provided in MP4 format which is not always supported by standard iOS apps. To view these videos, you will need to install the proper video player with the correct video codecs. VLC player should work (this is a free download)...
by Calltime | Jan 15, 2019 | Frequent Support Questions
Depending on the version of your OSX operating system and the version of Safari, you may encounter this issue. Please try a different browser such as Chrome or Firefox. You can download Google Chrome via this link: https://www.google.com/intl/en/chrome/browser/ You...
by Calltime | Jan 15, 2019 | Frequent Support Questions
Please submit a “specialization request” via the messaging portal in your account we will add the specialization (if applicable).
